Return & Refund Policy

At Volunteer State C3 Enterprises, we stand behind every item we sell. Our goal is simple: you should feel confident in every purchase, and if something goes wrong, we will make it right.

All Sales Are Final — With Important Exceptions

Due to the nature of collectible coins, bullion, and limited-mintage items, all sales are considered final once an order is placed. Market values fluctuate, and we cannot accept returns based on price changes or change of mind.

However, we will always resolve the following:

Damaged in Shipping — If your item arrives damaged, contact us within 7 days of delivery with photos. We will file a claim and arrange a replacement or full refund.
Incorrect Item Received — If you receive the wrong item, we will cover return shipping and send the correct item or issue a full refund.
Item Significantly Not as Described — If an item materially differs from its listing, contact us and we will make it right.
Pre-Order Cancellation by Mint — If a pre-order cannot be fulfilled due to mint cancellation or discontinuation, you will receive a full refund or store credit. See our Pre-Sale Terms & Collector Policy for details.

How to Contact Us

Email us at sales@vsc3enterprises.com within 7 days of receiving your order. Please include your order number and photos where applicable. We typically respond within 1–2 business days.

Grading & Condition

All items are described to the best of our ability. Unless explicitly stated as graded by a third-party service (NGC, PCGS, ANACS), condition descriptions reflect our assessment. Photographs are representative — minor variations in lighting or angle are not grounds for return.